About Fairfield Independent Hospital
Fairfield Independent Hospital in St Helens, Merseyside
is recognised by Private Medical Insurers and the NHS,
as one of the leading Independent Charitable Hospitals in the North West.
Fairfield Hospital clinical team comprises of:-
- A comprehensive register of Specialist Consultants
- A fully qualified professional nursing and paramedical team working
alongside residential medical officers who are on-site 24 hours/day,
365 days/year.
We know that the idea of having any hospital treatment or test can be
daunting, but with the excellent standards of care at Fairfield Hospital,
we can offer you every reassurance-every step of the way. Whether you've
already booked your treatment, or you want to find out more before deciding
where to go for treatment, our Patient
care section will tell you more about being a patient at Fairfield
Hospital.
Fairfield Hospital has one of the largest and busiest
private Outpatient
Departments in the North West providing a range of diagnostic services
for all specialties, with:
- Comprehensive Radiological services, including X-ray, MRI Scan, Spiral
CT Scan
- Chartered state registered Physiotherapists who provide a wide range
of Physiotherapy treatments to relieve
pain, promote relaxation and restore movement, and whose facilities
comprise of air-conditioned treatment areas, a separate gymnasium and
a large hydrotherapy pool.
- A GP Cosmetic Skin Clinic, which offers Pulsed Light Treatment for
Skin Rejuvenation.
At Fairfield we provide specialist Cosmetic
Surgery facilities for a full range
of Cosmetic Surgery and Cosmetic Skin Treatments from a selection
of specialists who are experts in their field.
Quality Healthcare and Standards at Fairfield Independent Hospital
We want to help patients and their GPs make informed choices when it comes
to healthcare. We also want to show you the quality of the care we provide
at Fairfield Hospital. This is just one part of our programme to improve
our already high standards of clinical quality and safety. Fairfield hospital
is registered with the Care Quality Commission and is required to meet the rigorous standards they set for
independent hospitals. The standards include the quality and safety of treatment,
cleanliness of the hospitals, staff recruitment and training and information
available to patients.
Patient Questionnaire Analysis – January to December 2011
From January to December 2011 the Hospital admitted four thousand six hundred and sixty one patients. Three thousand eight hundred and fourteen questionnaires had been returned, from inpatients and day cases, which provided the Hospital Management Team and staff with feedback, on all aspects of their care, from pre-admission process, arrival at the hospital, treatment, care and discharge.
During this period, an eighty one percent response was obtained. Ninety nine percent of those who responded rated the overall standard either "very good" or "excellent".
Patient Questionnaire Analysis January-December 2011
| Areas Audited |
Jan - 11 |
Feb - 11 |
Mar - 11 |
Apr - 11 |
May - 11 |
Jun - 11 |
Jul - 11 |
Aug - 11 |
Sep - 11 |
Oct - 11 |
Nov - 11 |
Dec - 11 |
Total Average |
| Pre-Admission |
97.17 |
97.39 |
97.48 |
97.93 |
98.08 |
97.90 |
97.49 |
98.63 |
97.68 |
98.02 |
98.06 |
98.71 |
97.87 |
| Reception & Escort To Room |
98.21 |
98.24 |
98.45 |
98.61 |
99.14 |
98.70 |
97.70 |
99.67 |
98.67 |
99.17 |
99.01 |
98.96 |
98.71 |
| Medical & Nursing |
99.46 |
98.89 |
98.77 |
98.82 |
98.81 |
98.91 |
97.95 |
99.30 |
98.57 |
99.27 |
99.03 |
98.86 |
98.89 |
| Hosptial Services |
98.84 |
98.48 |
98.40 |
98.55 |
98.42 |
98.60 |
97.34 |
99.37 |
98.61 |
98.55 |
98.25 |
99.00 |
98.53 |
| Communication |
98.59 |
98.01 |
98.02 |
98.16 |
97.58 |
98.20 |
97.61 |
98.53 |
97.16 |
97.71 |
98.26 |
98.51 |
98.03 |
| Visiting |
100.0 |
100.0 |
99.57 |
99.68 |
99.33 |
99.69 |
100.0 |
99.27 |
99.66 |
100.0 |
98.89 |
100.0 |
99.67 |
| Average |
98.87 |
98.50 |
98.45 |
98.61 |
99.56 |
98.67 |
98.02 |
99.13 |
98.39 |
98.79 |
98.58 |
99.01 |
98.62 |
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