About Fairfield Independent Hospital
Fairfield Independent Hospital in St Helens, Merseyside is recognised by Private Medical Insurers and the NHS, as one of the leading Independent Charitable Hospitals in the North West.
Fairfield Hospital clinical team comprises of:-
- A comprehensive register of Specialist Consultants
- A fully qualified professional nursing and paramedical team working alongside residential medical officers who are on-site 24 hours/day, 365 days/year.
We know that the idea of having any hospital treatment or test can be daunting, but with the excellent standards of care at Fairfield Hospital, we can offer you every reassurance-every step of the way. Whether you've already booked your treatment, or you want to find out more before deciding where to go for treatment, our Patient care section will tell you more about being a patient at Fairfield Hospital.
Fairfield Hospital has one of the largest and busiest private Outpatient Departments in the North West providing a range of diagnostic services for all specialties, with:
- Comprehensive Radiological services, including X-ray, MRI Scan, Spiral CT Scan
- Chartered state registered Physiotherapists who provide a wide range of Physiotherapy treatments to relieve pain, promote relaxation and restore movement, and whose facilities comprise of air-conditioned treatment areas, a separate gymnasium and a large hydrotherapy pool.
- A GP Cosmetic Skin Clinic, which offers Pulsed Light Treatment for Skin Rejuvenation.
At Fairfield we provide specialist Cosmetic Surgery facilities for a full range of Cosmetic Surgery and Cosmetic Skin Treatments from a selection of specialists who are experts in their field.
Quality Healthcare and Standards at Fairfield Independent Hospital
We want to help patients and their GPs make informed choices when it comes to healthcare. We also want to show you the quality of the care we provide at Fairfield Hospital. This is just one part of our programme to improve our already high standards of clinical quality and safety. Fairfield hospital is registered with the Healthcare Commission and is required to meet the rigorous standards they set for independent hospitals. The standards include the quality and safety of treatment, cleanliness of the hospitals, staff recruitment and training and information available to patients.
Patient Questionnaire Analysis - January to December 2009
In 2009 the hospital admitted four thousand three hundred and twenty two patients. Three thousand one hundred and ninety seven questionnaires had been returned, from inpatients and day cases, which provided the hospital management team and staff with feedback, on all aspects of their care, from pre-admission process, arrival at the hospital, treatment, care and discharge.
In 2009 a seventy three percent response was obtained. Ninety seven percent of those who responded rated the overall standard either "very good" or "excellent".
Patient Questionnaire Analysis January - December 2009
| Areas Audited | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | Total Average |
| Pre-Admission | 95.9 | 93.1 | 94.1 | 94.6 | 94.9 | 94.6 | 94.8 | 96.7 | 97.3 | 97.5 | 97.9 | 98.0 | 95.8 |
| Reception & Escort To Room | 94.4 | 93.3 | 96.5 | 97.4 | 99.0 | 98.1 | 98.1 | 98.8 | 98.4 | 98.0 | 98.9 | 98.4 | 97.4 |
| Medical & Nursing | 99.0 | 99.5 | 99.7 | 98.9 | 99.2 | 98.8 | 98.4 | 99.2 | 98.6 | 98.4 | 98.8 | 98.6 | 98.9 |
| Hosptial Services | 98.3 | 97.1 | 93.5 | 97.7 | 98.6 | 98.8 | 98.7 | 97.5 | 97.8 | 97.5 | 98.7 | 98.2 | 97.7 |
| Communication | 97.0 | 98.2 | 97.3 | 98.0 | 96.6 | 97.4 | |||||||
| Visiting | 98.3 | 100.0 | 100.0 | 100.0 | 100.0 | 99.7 | |||||||
| Average | 96.9 | 95.7 | 95.9 | 97.1 | 97.9 | 97.6 | 97.5 | 97.9 | 98.4 | 98.1 | 98.7 | 98.3 | 97.5 |
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