| In 2007 we issued around 3400 questionnaires
to inpatients asking them to provide feedback on all aspects of
their care, from the pre-admission process, arrival at the hospital,
treatment, care and discharge.
We are pleased to report that we received a tremendous result,
with 56% of the 3400 patients responding, and 97% of those who responded
rating the overall standard either "very good" or "excellent" |