Compliments & Complaints
Your views are important to us, and if you feel that we could improve our services, please let us know.
We value all your feedback whether it is criticism or praise.
If you would like to comment on any aspects of the care you have received, you can email firstname.lastname@example.org
Alternatively, if you have not been satisfied with the service you have received, we would like to know about it as soon as possible.
Alternatively you can write to:
FAO Kate Roche
Fairfield Independent Hospital
Read our Complaints Policy here.
If you are not satisfied with our response, once the hospital’s complaints process has been completed, if you are an NHS patient you can refer your complaint to the Parliamentary and Health Service Ombudsman (PHSO), www.ombudsman-services.org telephone 0345 015 4033 or if you are a private patient to Independent Sector Complaints Adjudication Service (ISCAS), Email email@example.com or telephone 020 7536 6091.